☀️ Welcome back, Sarah! You have 1,240 loyalty points — you're 260 points away from Platinum. Your Roaster's Choice subscription ships in 3 days. Shop to earn more →

Personalized
Specialty Coffee · Ethically Sourced

Find Your
Origin.

Every cup tells the story of the land, the hands, and the harvest. We source single-origin coffees from 14 countries — roasted fresh, shipped to your door.

14 Countries of Origin
🌱
Freshly Roasted

This Week's Featured Roasts

Hand-selected by our roasting team. Each lot is limited — roasted to order, shipped within 24 hours.

🎯 Personalized for Sarah — recommendations based on your Gold profile and purchase history
Our Story

Rooted in Origin.
Born in the Fire.

Ember & Origin was born in a small garage roastery in Portland, Oregon — two friends, one cast-iron drum, and an obsession with traceability. Today we work directly with 38 farming families across Ethiopia, Colombia, Guatemala, and beyond.

Every bag carries a QR code linking to the farm, the farmer, and the harvest date. We believe coffee should tell a story — from the first bloom to the last sip.

38
Farm Partners
14
Countries
100%
Direct Trade
🌱
🏔️
🔥
Origin Rewards

Your Loyalty, Rewarded

Earn points on every purchase, subscription, and referral. Redeem for free bags, equipment, and farm tours.

⭐ Gold Member

Welcome back, Sarah

1,240
Origin Points
260 pts to Platinum tier
Gold (1,000 pts) Platinum (1,500)
✓ Free shipping always
✓ Early access to new lots
✓ 2× points on subscriptions
✓ Annual farm tour entry
Tier Benefits
☕ Bronze 0–499 pts · 1pt per $1
🥈 Silver 500–999 pts · 1.5pt per $1
⭐ Gold ← You 1,000–1,499 pts · 2pt per $1
💎 Platinum 1,500+ pts · 3pt per $1 + farm tour
Powered by Glassbox

Customer Experience, Understood

How Ember & Origin uses digital intelligence to serve every customer better.

🎯
+34%
Personalization · Click-Through Rate

Personalized banners based on loyalty tier and purchase history drive 34% higher CTR than generic messaging.

🛒
-22%
E-Commerce · Cart Abandonment

Glassbox struggle detection identified a broken promo code flow — fixing it reduced cart abandonment by 22%.

2.4×
Loyalty · Gold vs. Bronze Conversion

Gold-tier members convert at 2.4× the rate of Bronze, with Glassbox data driving targeted re-engagement campaigns.

📊
68%
Digital Engagement · Story Read Rate

68% of homepage visitors scroll to the origin story. Heatmaps revealed high engagement with the farm partner section.

Subscription

The Roaster's Choice

Every month, our team selects a small-lot coffee we're genuinely excited about. No repeats. No filler. Just the best of what's in the roastery.

  • 250g freshly roasted bag monthly
  • Origin card with farm story
  • 2× loyalty points on subscription orders
  • Cancel or pause anytime
Earns 84 pts/month
📦
Stay Connected

Letters from the Roastery

Harvest news, brew guides, and first access to limited lots. One email per week — promise.

No spam. Unsubscribe anytime. · 📊 GB tracks this as a Digital Engagement event